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we are open and processing orders, tap for our covid-19 information we are open and processing orders, tap for our covid-19 information

Shipping


Coronavirus Shipping Update: During the Coronavirus pandemic, all orders will be shipped from the Netherlands under controlled, sanitary conditions. Orders will be packed while wearing protective gear and shipped out twice a week, to limit our exposure. For US orders, you may experience delays due to customs. We apologize for this inconvenience!

 

Destination Service Days Price
USA, CA & Netherlands Orders over $50 3-5 business days FREE
USA/CA Regular
3-5 business days
$6
USA/CA Priority
2-3 business days
$22
Europe
Regular (no track & trace)
3-5 business days
$11
Europe
Track & Trace
3-5 business days
$15
Global
Orders over $150
3-5 days for Benelux region, 3-5 weeks for the remainder
FREE
Global Regular
3-5 weeks
$23

US, Canada, and Netherlands Shipping

  • We keep stock in both the US and the Netherlands and your item will ship from whichever location is closest.
  • Free shipping within the US, Canada, and Netherlands over $50. 
  • Free returns within the US and Netherlands within 15 days of order receipt. 
  • We aim to process and ship orders within 3 business days of purchasing. All US orders will be shipped via USPS or UPS. All EU orders will be shipped via PostNL.
  • When the purchase is shipped, the customer will be sent a tracking number.
  • Please allow 3-5 days from ship date for delivery within the US and the Netherlands.
  • For orders to Canada, customers will be responsible for all duties and tariff costs imposed by their country. Jackalo will not be held responsible for these costs, and will not accept returns due to duties or tariffs. Shipping delays may occur due to customs.

Global Shipping 

  • Free shipping worldwide for orders over $150.
  • We aim to process and ship orders within 3 business days of purchasing. 
  • We are mindful that you do not want to spend a lot of money on shipping. Given this, for international shipments we will only use tracking upon customer request, and the customer will be responsible for the additional cost. Please email us prior to purchase if you want tracking included with your shipping. We will not be held responsible for lost packages.
  • Please allow 3-5 weeks from ship date for delivery.
  • Customers will be responsible for all duties and tariff costs imposed by their country. Jackalo will not be held responsible for these costs, and will not accept returns due to duties or tariffs. Shipping delays may occur due to customs.