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We will repair or replace any Jackalo item that rips within 6 months of purchase, free of charge.


  • Free shipping within the US and EU for orders over $150.
  • Free shipping for international orders over $200.

We are mindful that you do not want to spend a lot of money on shipping. Given this, for international shipments we will only use tracing upon customer request, and the customer will be responsible for the additional cost. Please email us  prior to purchase if you want tracking included with your shipping. We will not be held responsible for lost packages.