We hand embroidered once your order is placed. Please allow us 4 to 7 working days for embroidery, plus shipping time. Because all items are embroidered to order, we are unable to accept returns. In the event that you receive a damaged item, please let us know within 15 days of receiving your order and we'll be happy to exchange it. For questions, please email us.
The PERFECT touch for her Billie Jacket! We think it’s super adorable!